On the estimate visit, expect the installer to measure rooms, ask about insulation and windows, and suggest head locations and a line set route. Some homes use one outdoor unit for several heads; others are better served by separate units. Ask how condensate from each head will drain, whether by gravity outside or with a small pump.
Install day usually means drilling a small hole for each line set, mounting the heads and outdoor unit, vacuuming and charging the lines, and having an electrician wire the circuit. The contractor or electrician files the permit, and the Electrical Inspector checks the work through the Canton Building Department at Memorial Hall, 801 Washington Street.
If you'd like to look into the permit yourself, the Building Department posted hours of 7 am to 3:30 pm on Monday, Wednesday, and Thursday, until 5 pm on Tuesday, and until 1 pm on Friday; check the town site before going, as hours can change.