The site visit covers each room, the route the line sets and condensate drain will take, and where the outdoor unit can sit on a pad, wall bracket, or raised stand. In a 1950s house, line sets often run outside in a painted cover; in older homes with plaster, installers may route through closets to keep walls intact.
Install days usually involve drilling a small hole for each head, mounting the heads and outdoor unit, running a dedicated circuit, and pressure-testing and evacuating the lines before startup. The Electrical Inspector from Holbrook's Building Department reviews the wiring, and the permit is filed online.
Before the installer leaves, ask for a walkthrough of the remotes or wall controls, filter cleaning, and how to set the system so it and your boiler or baseboard don't fight each other.